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River Chari, Chad
Logistics System Re-engineering

April - June 2022

N'djamena, Chad
How improved logistics system can help enhance projects operations?

International non profit, implementing public health program worldwide


From April to June 2022, we have supported the Organisation in evaluating and redesigning, the logistics functions of their program in Chad. Operating in very challenging environment, and under-developed logistic context, the organisation has long strived to deliver its program results in timely and optimal manners. Decentralising the supply-chain function from main operations ‘hub N’djamena to serve remote projects locations throughout the country, proved to be a major challenge especially during the rainy seasons, and recurrent countrywide fuel shortages.

The Approach

Drawing back from our own experiences working in similar context, we have addressed the issues using an appreciative, and coaching approaches: 

  • To achieved expected result, we have initiated a systematic review of the organization established business practices, business environment, resources, market structure and organization demand catalogue;

  • Conducted field visits to identify, discuss major operational challenges, logistics gaps, risk and integrate field team input in order to establish realistic project demand forecast and supply plans;

  • Provided staff coaching sessions on key logistics functions;

  • Initiate cross-functional and collaborative planning for better design logistics function decision-making process in strategic and operational levels.


The Results

  • Projects good are supplied and stock are strategically prepositioned throughout the various project’s location, ready to be easily deployed during the rainy season.

  • Logistics team are initiated to Logistics Activity Plan (LAP), in order strategically defines, forecast, and respond to upcoming project’s needs.

  • Revised and tailormade logistics content and tracking system are established for better compliance and quality control.

  • Maximize operational efficiency, through strategic business partnership with organization support services, and high-quality negotiation with thirds party logistics.

The Impact

Following the consultancy, the organization has observed substantial improvement in their supply chain infrastructure, as well logistics organization including planning, forecasting etc.

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